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Quality Measurement and Reporting in Washington

        Washington has a number of quality improvement initiatives to provide better health care to its citizens.  The state has been charged with the development of quality assurance and improvement standards to be used in the uniform quality assurance program.  The purpose of the program is to protect the health of low income individuals and establish a floor of quality assurance standards.1  The Department of Health must also determine whether participation in the uniform quality assurance program by all health plans, health care providers, and health care facilities within the state is possible.2  All of those entities, except hospitals, may establish coordinated quality improvement programs.  The quality improvement programs may share information with quality improvement committees, peer review committees, quality assurance committees, and other coordinated quality care programs, as long as they comply with HIPAA.3  The final recommendations for the uniform quality assurance program must be a coordinated effort among the Department of Health, the Health Care Authority, Department of Social and Health Services, the Office of Insurance Commissioner, and Department of Labor and Industries.

        Local health departments are expected to evaluate the impact of increased public health spending on health outcomes by using performance measures.  These quality benchmarks include increases in childhood immunization rates, capacity to quickly contain disease outbreaks, and improvement in birth outcomes.4  In an effort to improve health care quality among children, The Washington State Health Care Authority must collaborate with the Department of Health, Department of Social and Health services, and interested stakeholders to create performance measures that show whether a child is enrolled in a medical home, and whether the overall health of the enrolled child is improving. The authority has discretion to choose performance measure topics, but should consider topics such as childhood immunization rates and emergency room utilization.5  In addition, the state requires the Department of Social and Health services and the “evidence-based practice institute” to develop outcome oriented performance measures to assess the effectiveness of the children’s mental health system.6

        All hospitals are also required to implement a coordinated quality improvement program.  The quality improvement program must have a committee, a grievance procedure, disciplinary process for practitioners, a system to collect negative health outcome data, and an educational program.7  Ambulatory surgery centers must also implement a coordinated quality improvement program with the same requirements as for hospitals.8  Ambulatory care facilities must also submit quality data to the Department of Health every eighteen months. The data must be used to evaluate the quality of care provided by the reporting facilities.9  Similarly, long term care facilities must implement a quality improvement system, which must meet a number of requirements.10  Further, the Department of Social and Health Services must develop and phase-in “a statewide internal quality review and accountability program for all residential care services.11  However, the requirement for the establishment of a quality assurance committee does not apply to nursing homes.  This is only something that nursing homes have the option to do.12

 

Footnotes

  • 1. Wash. Rev. Code §43.70.064
  • 2. Wash. Rev. Code §43.70.066
  • 3. Wash. Rev. Code §43.70.510; Wash. Rev. Code §4.24.250
  • 4. Wash. Rev. Code §43.70.512
  • 5. Wash. Rev. Code §74.09.480
  • 6. Wash. Rev. Code §71.36.025
  • 7. Wash. Rev. Code §70.41.200
  • 8. Wash. Rev. Code §70.230.080
  • 9. Wash. Rev. Code §70.230.110
  • 10. Wash. Rev. Code §74.39A.051
  • 11. Wash. Rev. Code §74.39A.380
  • 12. Wash. Rev. Code §74.42.640

 

Quality Measurement and Reporting in Washington

Subtopic Statute/Regulation Description
Quality assurance programs for hospitals or public programs Wash. Admin. Code § 246-320-166 Hospital Management of Patient Information Hospitals must provide medical staff, employees and other authorized persons with access to patient...
Wash. Rev. Code § 43.70.064 Health care quality--Findings and intent--Requirements for conducting study under RCW 43.70.066 The Washington Legislature believes that consumers...
Wash. Rev. Code § 43.70.066 Study--Uniform quality assurance and improvement program--Reports to legislature--Limitation on rule making The Department of Health (“...
Wash. Rev. Code § 43.70.068 Quality assurance--Interagency cooperation The health care authority, department of social and health services, the office of insurance commissioner...
Wash. Rev. Code § 43.70.510 Health care quality-Findings and intent- Requirements for conducting study under 43.70.066 All health care institutions, facilities, professional...
Wash. Rev. Code § 51.36.010 Findings — Minimum standards for providers — Health care provider network — Advisory group — Best practices treatment...
Wash. Rev. Code § 70.168.090 Statewide data registry — Quality assurance program — Confidentiality The department must create a “statewide data registry to...
Wash. Rev. Code § 70.230.080 Coordinated quality improvement — Rules All ambulatory surgical facilities must implement a “coordinated quality improvement program...
Wash. Rev. Code § 70.230.130 Written records — Decisions to restrict or terminate privileges of practitioners — Penalties Ambulatory surgical facilities must maintain...
Wash. Rev. Code § 70.41.200 Quality improvement and medical malpractice prevention program — Quality improvement committee — Sanction and grievance procedures...
Wash. Rev. Code § 70.41.220 Duty to keep records of restrictions on practitioners' privileges — Penalty Hospitals must maintain records regarding the restriction or...
Wash. Rev. Code § 74.09.290 Audits and investigations of providers — Patient records — Penalties The Secretary or Director of the department of social and health...
Wash. Rev. Code § 74.39A.051 Quality improvement principles The department of social and health service’s (“department”) quality improvement system for long-...
Wash. Rev. Code § 74.39A.380 Internal quality review and accountability program for residential care services — Quality assurance panel — Report The department of...
Wash. Rev. Code § 74.42.640 Quality assurance committee Nursing home facilities may establish quality assurance committees. These committees must include, at minimum, “the...
Quality Measurement and Reporting Wash. Rev. Code § 4.24.250 Health care provider filing charges or presenting evidence — Immunity — Information sharing. Health care providers that submit...
Wash. Rev. Code § 71.24.061 Children's mental health providers — Children's mental health evidence-based practice institute — Pilot program Contracts between...
Performance measurement for health care providers or insurance plans Wash. Rev. Code § 43.70.512 Public Health- Required measureable outcomes Local health departments should use funds to (1) create a disease response system; (2) reduce the...
Wash. Rev. Code § 51.36.010 Findings — Minimum standards for providers — Health care provider network — Advisory group — Best practices treatment...
Wash. Rev. Code § 71.36.025 Elements of a children's mental health system The department of social and health services and the evidence-based practice institute must, in...
Wash. Rev. Code § 74.09.480 Performance measures — Provider rate increases — Report The Washington State Health Care Authority (“authority”) must...
Delivery system reforms to promote and measure health care quality (ACOs/health homes) (Cross reference Care Coordination) Wash. Rev. Code § 43.70.533 Chronic conditions — Training and technical assistance for primary care providers The Department of Public Health must establish a training and...
External review for insurance and/or peer review purposes (Cross reference to Private Insurance Data and Medical Peer Review) Wash. Rev. Code § 51.36.010 Findings — Minimum standards for providers — Health care provider network — Advisory group — Best practices treatment...
Grievance programs (Reporting requirements, Management of grievance reports) Wash. Rev. Code § 70.230.080 Coordinated quality improvement — Rules All ambulatory surgical facilities must implement a “coordinated quality improvement program...
Wash. Rev. Code § 70.41.200 Quality improvement and medical malpractice prevention program — Quality improvement committee — Sanction and grievance procedures...
Quality reporting requirements – providers and health plans Wash. Rev. Code § 70.230.080 Coordinated quality improvement — Rules All ambulatory surgical facilities must implement a “coordinated quality improvement program...
Wash. Rev. Code § 70.230.110 Ambulatory surgical facilities — Submission of data related to the quality of patient care Ambulatory care facilities must submit quality data...
Wash. Rev. Code § 70.41.200 Quality improvement and medical malpractice prevention program — Quality improvement committee — Sanction and grievance procedures...
Quality assessment for health plans Wash. Rev. Code § 70.47.060 Powers and duties of administrator — Schedule of services — Premiums, copayments, subsidies — Enrollment The Washington basic...
Wash. Rev. Code § 74.39A.090 Discharge planning — Contracts for case management services and reassessment and reauthorization — Assessment of case management roles...
Wash. Rev. Code § 74.39A.380 Internal quality review and accountability program for residential care services — Quality assurance panel — Report The department of...