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Patient Safety in Massachusetts

Massachusetts law requires every licensed or public hospital to report conduct by a health care provider that indicates incompetency in his specialty or conduct that is harmful to good patient care or safety.1  Health care facilities are required to adopt a Qualified Patient Care Assessment Program, which calls for the implementation of an incident reporting system within health care facilities.2  A Patient Care Coordinator is responsible for investigating such incidents, and notifying the facility’s board.3  The state also requires all health care facilities to report health care associated infections and preventable, adverse patient outcomes to the Department of Public Health.  Facilities that do not comply may be fined daily as well as the facility’s license being suspended and/or revoked.4  The law imposes an additional requirement on hospitals to report serious incidents or accidents to the Department of Public Health,5 as well as serious reportable events, which are preventable adverse patient outcomes.6  To further improve patient safety, Massachusetts has established the Betsy Lehman Center for patient safety and medical error reduction.  The Center was established in order to help identify and disseminate information about the best practices to reduce medical errors and enhance patient safety, develop best practices, and increase awareness of error prevention strategies through public and professional education.7

 

Footnotes

  • 1. M.G.L.A. 111 §203
  • 2. 243 MA ADC 3.07
  • 3. 243 MA ADC 3.07
  • 4. M.G.L.A. 111 §51H
  • 5. 105 MA ADC 130.331
  • 6. 105 MA ADC 130.332
  • 7. M.G.L.A. 6A §16E

 

Patient Safety in Massachusetts

Subtopic Statute/Regulation Description
Patient safety data reporting 104. Mass. Code Regs. 32.06. - Additional Reporting Requirements “Additional Reporting Requirements”   This section provides that in addition to the reporting requirements contained in 104 Mass....
105. Mass. Code Regs. 130.332. - Serious Reportable Events (SREs) The law defines a serious reportable event (SRE) as a preventable event occurring on hospital property that results in an adverse patient outcome,...
105. Mass. Code Regs. 130.965. - In-house Evaluation of Quality Each cardiac catheterization center must maintain a quality assessment and performance improvement (QAPI) system that focuses on patient outcomes and...
105. Mass. Code Regs. 140.308. - Ambulatory Surgery Center Reporting and Reimbursement for Serious Reportable Events “Ambulatory Surgery Center Reporting and Reimbursement for Serious Reportable Events”   “Serious Reportable Event” (SRE...
105. Mass. Code Regs. 155.016. - Establishment and Content of the Registry for Nurse Aides, Home Health Aides and Homemakers “Establishment and Content of the Registry for Nurse Aides, Home Health Aides and Homemakers”   The Department must establish and...
Mass. Gen. Laws. Ann. ch. 111, §72I - Filing of reports; confidentiality “Filing of reports; confidentiality”   The department must maintain a file of the written reports prepared pursuant to sections 72G...
Mass. Gen. Laws. Ann. ch. 111, §72J - Registry; establishment; documented findings of patient or resident abuse “Registry; establishment; documented findings of patient or resident abuse”   The department mustestablish and maintain a registry...
Patient abuse/neglect reporting: For specific health care facilities 105. Mass. Code Regs. 130.1700. - Definitions Applicable to Healthcare-associated Infection Data Collection, Submission and Reporting “Definitions Applicable to Healthcare-associated Infection Data Collection, Submission and Reporting”   This section establishes the...
105. Mass. Code Regs. 140.309. - Ambulatory Surgery Center Healthcare-associated Infection Data Collection, Submission and Reporting “Ambulatory Surgery Center Healthcare-associated Infection Data Collection, Submission and Reporting”   This section establishes the...
105. Mass. Code Regs. 155.001. - Purpose “Purpose”   The purpose of this section is the prevention, reporting and investigation of patient and resident abuse, neglect, and...
105. Mass. Code Regs. 155.003. - Definitions “Definitions”   This section defines “abuse”as the willful infliction of injury, unreasonable confinement, intimidation...
105. Mass. Code Regs. 155.004. - Procedure for Reporting Suspected Cases “Procedure for Reporting Suspected Cases”   Any mandatory reporting individual must immediately make an oral report of suspected...
105. Mass. Code Regs. 155.005. - Contents of Reports of Suspected Cases “Contents of Reports of Suspected Cases”   This sections set forth the requirements for all reports of suspected patient or resident...
105. Mass. Code Regs. 155.006. - Protection of Reporting Individuals and Other Parties “Protection of Reporting Individuals and Other Parties”   The identity of any mandatory or non-mandatory reporting individual who...
105. Mass. Code Regs. 155.007. - Penalty for Failure to Report by Mandatory Reporting Individual “Penalty for Failure to Report by Mandatory Reporting Individual”   If the Department finds that any mandatory reporting individual...
105. Mass. Code Regs. 155.008. - Department Investigation of Suspected Cases “Department Investigation of Suspected Cases”   The Department must immediately notify the Attorney General and conduct an...
105. Mass. Code Regs. 155.009. - Availability of Reports; Disclosure of Information “Availability of Reports; Disclosure of Information”   Upon written request by any person, the Department shall provide the...
105. Mass. Code Regs. 155.010. - Responsibilities of the Facility, Home Health Agency, Homemaker Agency, and Hospice Program “Responsibilities of the Facility, Home Health Agency, Homemaker Agency, and Hospice Program”   This section establishes the...
105. Mass. Code Regs. 155.011. - Penalty for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by a Registered or Licensed Professional “Penalty for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by a Registered or Licensed...
105. Mass. Code Regs. 155.012. - Penalty for Patient or Resident Abuse, Neglect, Mistreatment, or Misappropriation of Patient or Resident Property “Penalty by the Attorney General for Patient or Resident Abuse, Neglect, Mistreatment, or Misappropriation of Patient or Resident Property...
105. Mass. Code Regs. 155.013. - Procedures for Notice and Hearings for Nurse Aides, Home Health Aides and Homemakers “Procedures for Notice and Hearings for Nurse Aides, Home Health Aides and Homemakers”   The provisions of this section are only...
105. Mass. Code Regs. 155.014. - Hearing Process for Nurse Aides, Home Health Aides and Homemakers “Hearing Process for Nurse Aides, Home Health Aides and Homemakers”   This section establishes the hearing process available for an...
105. Mass. Code Regs. 155.015. - Alternative Sanctions for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by Nurse Aides, Home Health Aides, and Homemakers “Alternative Sanctions for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by Nurse Aides...
Mass. Gen. Laws. Ann. ch. 111, §72H - Duties of department “Duties of department”   This section lists the department’s reporting obligations.  The department must: Notify the...
Mass. Gen. Laws. Ann. ch. 111, §72J - Registry; establishment; documented findings of patient or resident abuse “Registry; establishment; documented findings of patient or resident abuse”   The department mustestablish and maintain a registry...
Mass. Gen. Laws. Ann. ch. 111, §72L - Abuse by licensed or registered professional; any necessary disciplinary action “Abuse by licensed or registered professional; any necessary disciplinary action including suspension or revocation of license”   If...
Mass. Gen. Laws. Ann. ch. 112, §77 - Investigation of complaints; national data reporting systems “Investigation of complaints; national data reporting systems”   Authorizes the board to investigate complaints of violations of...
Patient abuse/neglect reporting: Who has the duty to report 105. Mass. Code Regs. 130.1700. - Definitions Applicable to Healthcare-associated Infection Data Collection, Submission and Reporting “Definitions Applicable to Healthcare-associated Infection Data Collection, Submission and Reporting”   This section establishes the...
105. Mass. Code Regs. 140.307. - Serious Incident Reports “Serious Incident Reports”   A clinic must immediately report to the Department any of the following that occurs on premises covered...
105. Mass. Code Regs. 140.309. - Ambulatory Surgery Center Healthcare-associated Infection Data Collection, Submission and Reporting “Ambulatory Surgery Center Healthcare-associated Infection Data Collection, Submission and Reporting”   This section establishes the...
105. Mass. Code Regs. 155.001. - Purpose “Purpose”   The purpose of this section is the prevention, reporting and investigation of patient and resident abuse, neglect, and...
105. Mass. Code Regs. 155.003. - Definitions “Definitions”   This section defines “abuse”as the willful infliction of injury, unreasonable confinement, intimidation...
105. Mass. Code Regs. 155.004. - Procedure for Reporting Suspected Cases “Procedure for Reporting Suspected Cases”   Any mandatory reporting individual must immediately make an oral report of suspected...
105. Mass. Code Regs. 155.005. - Contents of Reports of Suspected Cases “Contents of Reports of Suspected Cases”   This sections set forth the requirements for all reports of suspected patient or resident...
105. Mass. Code Regs. 155.006. - Protection of Reporting Individuals and Other Parties “Protection of Reporting Individuals and Other Parties”   The identity of any mandatory or non-mandatory reporting individual who...
105. Mass. Code Regs. 155.007. - Penalty for Failure to Report by Mandatory Reporting Individual “Penalty for Failure to Report by Mandatory Reporting Individual”   If the Department finds that any mandatory reporting individual...
105. Mass. Code Regs. 155.008. - Department Investigation of Suspected Cases “Department Investigation of Suspected Cases”   The Department must immediately notify the Attorney General and conduct an...
105. Mass. Code Regs. 155.009. - Availability of Reports; Disclosure of Information “Availability of Reports; Disclosure of Information”   Upon written request by any person, the Department shall provide the...
105. Mass. Code Regs. 155.010. - Responsibilities of the Facility, Home Health Agency, Homemaker Agency, and Hospice Program “Responsibilities of the Facility, Home Health Agency, Homemaker Agency, and Hospice Program”   This section establishes the...
105. Mass. Code Regs. 155.011. - Penalty for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by a Registered or Licensed Professional “Penalty for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by a Registered or Licensed...
105. Mass. Code Regs. 155.012. - Penalty for Patient or Resident Abuse, Neglect, Mistreatment, or Misappropriation of Patient or Resident Property “Penalty by the Attorney General for Patient or Resident Abuse, Neglect, Mistreatment, or Misappropriation of Patient or Resident Property...
105. Mass. Code Regs. 155.013. - Procedures for Notice and Hearings for Nurse Aides, Home Health Aides and Homemakers “Procedures for Notice and Hearings for Nurse Aides, Home Health Aides and Homemakers”   The provisions of this section are only...
105. Mass. Code Regs. 155.014. - Hearing Process for Nurse Aides, Home Health Aides and Homemakers “Hearing Process for Nurse Aides, Home Health Aides and Homemakers”   This section establishes the hearing process available for an...
105. Mass. Code Regs. 155.015. - Alternative Sanctions for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by Nurse Aides, Home Health Aides, and Homemakers “Alternative Sanctions for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by Nurse Aides...
Mass. Gen. Laws. Ann. ch. 111, §72G - Reports of abuse of patients “Reports of abuse of patients”   This section provides that healthcare professionals paid for their care of patients must report...
Mass. Gen. Laws. Ann. ch. 111, §72H - Duties of department “Duties of department”   This section lists the department’s reporting obligations.  The department must: Notify the...
Mass. Gen. Laws. Ann. ch. 111, §72J - Registry; establishment; documented findings of patient or resident abuse “Registry; establishment; documented findings of patient or resident abuse”   The department mustestablish and maintain a registry...
Mass. Gen. Laws. Ann. ch. 111, §72L - Abuse by licensed or registered professional; any necessary disciplinary action “Abuse by licensed or registered professional; any necessary disciplinary action including suspension or revocation of license”   If...
Mass. Gen. Laws. Ann. ch. 112, §77 - Investigation of complaints; national data reporting systems “Investigation of complaints; national data reporting systems”   Authorizes the board to investigate complaints of violations of...
Sentinel and adverse event reporting: Infections (HAI) 105. Mass. Code Regs. 130.1700. - Definitions Applicable to Healthcare-associated Infection Data Collection, Submission and Reporting “Definitions Applicable to Healthcare-associated Infection Data Collection, Submission and Reporting”   This section establishes the...
105. Mass. Code Regs. 140.307. - Serious Incident Reports “Serious Incident Reports”   A clinic must immediately report to the Department any of the following that occurs on premises covered...
105. Mass. Code Regs. 140.308. - Ambulatory Surgery Center Reporting and Reimbursement for Serious Reportable Events “Ambulatory Surgery Center Reporting and Reimbursement for Serious Reportable Events”   “Serious Reportable Event” (SRE...
105. Mass. Code Regs. 140.309. - Ambulatory Surgery Center Healthcare-associated Infection Data Collection, Submission and Reporting “Ambulatory Surgery Center Healthcare-associated Infection Data Collection, Submission and Reporting”   This section establishes the...
Mass. Gen. Laws. Ann. ch. 111, §72H - Duties of department “Duties of department”   This section lists the department’s reporting obligations.  The department must: Notify the...
Patient Safety 105. Mass. Code Regs. 130.1701. - Healthcare-associated Infection Data Collection, Submission and Reporting Certain hospitals that are registered with the National Healthcare Safety Network (“NHSN”, the data collection network operated by the...
105. Mass. Code Regs. 130.331. - Serious Incident and Accident Reports All hospitals must report the following to the Department of Health: Unanticipated death, unrelated to the patient’s condition, or death as...
243. Mass. Code Regs. 3.08. - Qualified Patient Care Assessment Program - Major Incident Reporting to the Board of Registration in Medicine All health care facilities and medical staff must report the following major accidents to the Board of Medicine: Maternal deaths related to...
Mass. Gen. Laws. Ann. ch. 111, § 203 - Provider misconduct; medical peer review Every licensed or public hospital shall contain provisions for reporting conduct by a health care provider that indicates incompetency in his...
Mass. Gen. Laws. Ann. ch. 111, § 204 - Confidentiality of proceedings, reports and records All proceedings and reports of a medical peer review committee are confidential and not subject to public disclosure.  Documents or reports...
Mass. Gen. Laws. Ann. ch. 111, § 51H - Reporting about healthcare-associated infections and serious reportable events; charges or reimbursement for resulting services prohibited A facility (defined as a hospital or clinic) must report information on all health care related infections (defined as “a localized or systemic...
Sentinel and adverse event reporting: Accident (incl. falls) 105. Mass. Code Regs. 140.307. - Serious Incident Reports “Serious Incident Reports”   A clinic must immediately report to the Department any of the following that occurs on premises covered...
105. Mass. Code Regs. 140.308. - Ambulatory Surgery Center Reporting and Reimbursement for Serious Reportable Events “Ambulatory Surgery Center Reporting and Reimbursement for Serious Reportable Events”   “Serious Reportable Event” (SRE...
Mass. Gen. Laws. Ann. ch. 111, §72H - Duties of department “Duties of department”   This section lists the department’s reporting obligations.  The department must: Notify the...
Sentinel and adverse event reporting: Death 105. Mass. Code Regs. 140.307. - Serious Incident Reports “Serious Incident Reports”   A clinic must immediately report to the Department any of the following that occurs on premises covered...
105. Mass. Code Regs. 140.308. - Ambulatory Surgery Center Reporting and Reimbursement for Serious Reportable Events “Ambulatory Surgery Center Reporting and Reimbursement for Serious Reportable Events”   “Serious Reportable Event” (SRE...
Mass. Gen. Laws. Ann. ch. 111, §72H - Duties of department “Duties of department”   This section lists the department’s reporting obligations.  The department must: Notify the...
Sentinel and adverse event reporting: Fires (involving patient) 105. Mass. Code Regs. 140.307. - Serious Incident Reports “Serious Incident Reports”   A clinic must immediately report to the Department any of the following that occurs on premises covered...
105. Mass. Code Regs. 140.308. - Ambulatory Surgery Center Reporting and Reimbursement for Serious Reportable Events “Ambulatory Surgery Center Reporting and Reimbursement for Serious Reportable Events”   “Serious Reportable Event” (SRE...
Mass. Gen. Laws. Ann. ch. 111, §72H - Duties of department “Duties of department”   This section lists the department’s reporting obligations.  The department must: Notify the...
Sentinel and adverse event reporting: Medication errors 105. Mass. Code Regs. 140.307. - Serious Incident Reports “Serious Incident Reports”   A clinic must immediately report to the Department any of the following that occurs on premises covered...
105. Mass. Code Regs. 140.308. - Ambulatory Surgery Center Reporting and Reimbursement for Serious Reportable Events “Ambulatory Surgery Center Reporting and Reimbursement for Serious Reportable Events”   “Serious Reportable Event” (SRE...
Mass. Gen. Laws. Ann. ch. 111, §72H - Duties of department “Duties of department”   This section lists the department’s reporting obligations.  The department must: Notify the...
Sentinel and adverse event reporting: Wrong-site surgery 105. Mass. Code Regs. 140.307. - Serious Incident Reports “Serious Incident Reports”   A clinic must immediately report to the Department any of the following that occurs on premises covered...
105. Mass. Code Regs. 140.308. - Ambulatory Surgery Center Reporting and Reimbursement for Serious Reportable Events “Ambulatory Surgery Center Reporting and Reimbursement for Serious Reportable Events”   “Serious Reportable Event” (SRE...
Mass. Gen. Laws. Ann. ch. 111, §72H - Duties of department “Duties of department”   This section lists the department’s reporting obligations.  The department must: Notify the...
Malpractice reporting: By insurance companies 105. Mass. Code Regs. 155.010. - Responsibilities of the Facility, Home Health Agency, Homemaker Agency, and Hospice Program “Responsibilities of the Facility, Home Health Agency, Homemaker Agency, and Hospice Program”   This section establishes the...
105. Mass. Code Regs. 155.011. - Penalty for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by a Registered or Licensed Professional “Penalty for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by a Registered or Licensed...
105. Mass. Code Regs. 155.012. - Penalty for Patient or Resident Abuse, Neglect, Mistreatment, or Misappropriation of Patient or Resident Property “Penalty by the Attorney General for Patient or Resident Abuse, Neglect, Mistreatment, or Misappropriation of Patient or Resident Property...
105. Mass. Code Regs. 155.013. - Procedures for Notice and Hearings for Nurse Aides, Home Health Aides and Homemakers “Procedures for Notice and Hearings for Nurse Aides, Home Health Aides and Homemakers”   The provisions of this section are only...
105. Mass. Code Regs. 155.014. - Hearing Process for Nurse Aides, Home Health Aides and Homemakers “Hearing Process for Nurse Aides, Home Health Aides and Homemakers”   This section establishes the hearing process available for an...
105. Mass. Code Regs. 155.015. - Alternative Sanctions for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by Nurse Aides, Home Health Aides, and Homemakers “Alternative Sanctions for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by Nurse Aides...
Mass. Gen. Laws. Ann. ch. 112, §5C - Reports by insurers of malpractice claims or actions “Reports by insurers of malpractice claims or actions; liability”   Every insurer or risk management organization must report to the...
Mass. Gen. Laws. Ann. ch. 112, §5E - Reports by physicians of settlements or arbitration awards “Reports by physicians of settlements or arbitration awards; filing; penalty”   Any registered physician who does not possess...
Malpractice reporting: By peer review/medical board 105. Mass. Code Regs. 155.010. - Responsibilities of the Facility, Home Health Agency, Homemaker Agency, and Hospice Program “Responsibilities of the Facility, Home Health Agency, Homemaker Agency, and Hospice Program”   This section establishes the...
105. Mass. Code Regs. 155.011. - Penalty for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by a Registered or Licensed Professional “Penalty for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by a Registered or Licensed...
105. Mass. Code Regs. 155.012. - Penalty for Patient or Resident Abuse, Neglect, Mistreatment, or Misappropriation of Patient or Resident Property “Penalty by the Attorney General for Patient or Resident Abuse, Neglect, Mistreatment, or Misappropriation of Patient or Resident Property...
105. Mass. Code Regs. 155.013. - Procedures for Notice and Hearings for Nurse Aides, Home Health Aides and Homemakers “Procedures for Notice and Hearings for Nurse Aides, Home Health Aides and Homemakers”   The provisions of this section are only...
105. Mass. Code Regs. 155.014. - Hearing Process for Nurse Aides, Home Health Aides and Homemakers “Hearing Process for Nurse Aides, Home Health Aides and Homemakers”   This section establishes the hearing process available for an...
105. Mass. Code Regs. 155.015. - Alternative Sanctions for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by Nurse Aides, Home Health Aides, and Homemakers “Alternative Sanctions for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by Nurse Aides...
Mass. Gen. Laws. Ann. ch. 112, §5 - Investigation of complaints; remediation program; individual profiles; hearing; disciplinary action “Investigation of complaints; remediation program; individual profiles; hearing; disciplinary action; immunity; confidentiality; notice;...
Mass. Gen. Laws. Ann. ch. 112, §5C - Reports by insurers of malpractice claims or actions “Reports by insurers of malpractice claims or actions; liability”   Every insurer or risk management organization must report to the...
Mass. Gen. Laws. Ann. ch. 112, §5E - Reports by physicians of settlements or arbitration awards “Reports by physicians of settlements or arbitration awards; filing; penalty”   Any registered physician who does not possess...
Malpractice reporting: Self-report 105. Mass. Code Regs. 155.010. - Responsibilities of the Facility, Home Health Agency, Homemaker Agency, and Hospice Program “Responsibilities of the Facility, Home Health Agency, Homemaker Agency, and Hospice Program”   This section establishes the...
105. Mass. Code Regs. 155.011. - Penalty for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by a Registered or Licensed Professional “Penalty for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by a Registered or Licensed...
105. Mass. Code Regs. 155.012. - Penalty for Patient or Resident Abuse, Neglect, Mistreatment, or Misappropriation of Patient or Resident Property “Penalty by the Attorney General for Patient or Resident Abuse, Neglect, Mistreatment, or Misappropriation of Patient or Resident Property...
105. Mass. Code Regs. 155.013. - Procedures for Notice and Hearings for Nurse Aides, Home Health Aides and Homemakers “Procedures for Notice and Hearings for Nurse Aides, Home Health Aides and Homemakers”   The provisions of this section are only...
105. Mass. Code Regs. 155.014. - Hearing Process for Nurse Aides, Home Health Aides and Homemakers “Hearing Process for Nurse Aides, Home Health Aides and Homemakers”   This section establishes the hearing process available for an...
105. Mass. Code Regs. 155.015. - Alternative Sanctions for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by Nurse Aides, Home Health Aides, and Homemakers “Alternative Sanctions for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by Nurse Aides...
Mass. Gen. Laws. Ann. ch. 112, §5E - Reports by physicians of settlements or arbitration awards “Reports by physicians of settlements or arbitration awards; filing; penalty”   Any registered physician who does not possess...
Patient abuse/neglect records 105. Mass. Code Regs. 155.010. - Responsibilities of the Facility, Home Health Agency, Homemaker Agency, and Hospice Program “Responsibilities of the Facility, Home Health Agency, Homemaker Agency, and Hospice Program”   This section establishes the...
105. Mass. Code Regs. 155.011. - Penalty for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by a Registered or Licensed Professional “Penalty for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by a Registered or Licensed...
105. Mass. Code Regs. 155.012. - Penalty for Patient or Resident Abuse, Neglect, Mistreatment, or Misappropriation of Patient or Resident Property “Penalty by the Attorney General for Patient or Resident Abuse, Neglect, Mistreatment, or Misappropriation of Patient or Resident Property...
105. Mass. Code Regs. 155.013. - Procedures for Notice and Hearings for Nurse Aides, Home Health Aides and Homemakers “Procedures for Notice and Hearings for Nurse Aides, Home Health Aides and Homemakers”   The provisions of this section are only...
105. Mass. Code Regs. 155.014. - Hearing Process for Nurse Aides, Home Health Aides and Homemakers “Hearing Process for Nurse Aides, Home Health Aides and Homemakers”   This section establishes the hearing process available for an...
105. Mass. Code Regs. 155.015. - Alternative Sanctions for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by Nurse Aides, Home Health Aides, and Homemakers “Alternative Sanctions for Patient or Resident Abuse, Neglect, Mistreatment or Misappropriation of Patient or Resident Property by Nurse Aides...
Mass. Gen. Laws. Ann. ch. 111, §72H - Duties of department “Duties of department”   This section lists the department’s reporting obligations.  The department must: Notify the...
Mass. Gen. Laws. Ann. ch. 111, §72J - Registry; establishment; documented findings of patient or resident abuse “Registry; establishment; documented findings of patient or resident abuse”   The department mustestablish and maintain a registry...
Mass. Gen. Laws. Ann. ch. 111, §72L - Abuse by licensed or registered professional; any necessary disciplinary action “Abuse by licensed or registered professional; any necessary disciplinary action including suspension or revocation of license”   If...
Ombudsman programs 243. Mass. Code Regs. 3.07. - Qualified Patient Care Assessment Program - Internal Audits and Internal Incident Reporting All health care facilities and medical staff must have policies in place that calls for the reporting of a health care provider who is incompetent in...