Or. Admin. R. 309-039-0540 - General Standards

Each provider of non-inpatient mental health treatment services are required to meet a number of standards, including:

• Have written policies and procedures to assure the confidentiality of records;
• Have written policies and procedures to assure the earliest possible involvement of the client in planning the service;
• Have written policies and procedures to assure the client’s or guardian’s right to refuse service unless otherwise ordered by a court;
• Maintain a record for each client admitted that contains client identification, consent to treatment, a preliminary treatment plan, a psychosocial assessment that includes medical history and information and diagnoses, a treatment plan, progress notes, client consent for releases of information and a discharge summary which includes an aftercare plan;
• Maintain client records for seven years;
• Maintain financial records that demonstrate payments for service are made to the provider;
• Have policies and procedures for the operation of a routine quality assurance program designed to monitor and evaluate objectively and systematically the quality and appropriateness of client treatment services, pursue opportunities to improve client treatment services, and resolve identified problems; and
• Conduct utilization reviews of client treatment services and aftercare plans that address client progress and functioning following discharge.