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Patient Rights in Medical Facilities – N.Y. Pub. Health Law § 2803-c

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A copy of the rights and responsibilities of all patients must be posted conspicuously in a public place in every hospital, nursing home, and residential health facility.  The statement of rights and responsibilities and rights must include, but not be limited to, the following:

  • Every patient's civil and religious liberties, including the right to independent personal decisions and knowledge of available choices, shall not be infringed and the facility shall encourage and assist in the fullest possible exercise of these rights.
  • Every patient shall have the right to have private communications and consultations with his or her physician, attorney, and any other person.
  • Every patient shall have the right to present grievances on behalf of himself or herself or others, to the facility's staff or administrator, to governmental officials, or to any other person without fear of reprisal, and to join with other patients or individuals within or outside of the facility to work for improvements in patient care.
  • Every patient shall have the right to manage his or her own financial affairs, or to have at least a quarterly accounting of any personal financial transactions undertaken in his or her behalf by the facility during any period of time the patient has delegated such responsibilities to the facility.
  • Every patient shall have the right to receive adequate and appropriate medical care, to be fully informed of his or her medical condition and proposed treatment unless medically contraindicated, and to refuse medication and treatment after being fully informed of and understanding the consequences of such actions.
  • Every patient shall have the right to have privacy in treatment and in caring for personal needs, confidentiality in the treatment of personal and medical records, and security in storing personal possessions.
  • Every patient shall have the right to receive courteous, fair, and respectful care and treatment and a written statement of the services provided by the facility, including those required to be offered on an as-needed basis.
  • Every patient shall be free from mental and physical abuse and from physical and chemical restraints, except those restraints authorized in writing by a physician for a specified and limited period of time or as are necessitated by an emergency in which case the restraint may only be applied by a qualified licensed nurse who shall set forth in writing the circumstances requiring the use of restraint and in the case of use of a chemical restraint a physician shall be consulted within twenty-four hours.
  • A statement of the facility's regulations and an explanation of the patient's responsibility to obey all reasonable regulations of the facility and to respect the personal rights and private property of the other patients.
  • A statement that should the patient be adjudicated incompetent and not be restored to legal capacity, or if a conservator should be appointed for the patient, the above rights and responsibilities shall be exercised by the appointed committee or conservator in a representative capacity.
  • Every patient shall have the right to receive upon request kosher food or food products prepared in accordance with agriculture and markets law.
  • Every patient shall have the right to receive upon request halal food or food products prepared in accordance with agriculture and markets law.
  • No facility or individual and no general hospital providing medical care to persons having been admitted from such facilities or from adult care facilities shall restrict or prohibit the access to the facility or general hospital nor interfere with the performance of the official duties, including confidential visits with residents, of duly designated persons participating in the long term care ombudsman program.
  • No facility may restrict or prohibit access to a records access ombudsmen if a  patient or resident, or, where appropriate, committee for an incompetent, has given express written consent to such disclosure.  However, in the case of medical records, disclosure may be exclusive of the personal notes of the physician and access may be limited to such times as may be specified in regulation.  Such records will be made available by a member or members of the facility's staff who will be designated by the facility to provide access and interpretation of such records to the records access ombudsman.  The ombudsman will have the right to photocopy such records.  The facility may charge a reasonable fee for photocopying.  Disclosure to a records access ombudsman of records of any patient or resident will not give rise to any claim against the facility, its staff, or the patient's or resident's physician based solely on the fact of such disclosure pursuant to a written consent.
  • No facility or individual shall retaliate or take reprisals against any resident, employee, or other person for having filed a complaint with, or having provided information to, any long term care patient ombudsman.  No facility or individual may interfere with the official duties of any such ombudsman.  Regulations shall provide for appropriate sanctions with respect to such retaliation, reprisals, or interference.
  • Every patient has the right to authorize those family members and other adults who will be given priority to visit consistent with the patient's or resident's ability to receive visitors.
  • A statement informing the patient of his or her right to make organ, tissue or whole body donations, and the means by which the patient may make such a donation. 

Current as of June 2015