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Md. Code Regs. - Marketing and information

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A PACE provider must provide a patient with an enrollment agreement within 14 days of the patient’s coverage with the PACE Program. The enrollment agreement must contain a variety of information including the following:

  • Information on the grievance and appeals process;
  • How to access interpreter services including sign interpreters;
  • A clear statement that plan of care decisions are determinations made by a patient’s interdisciplinary team;
  • How to obtain a patient’s medical records; and
  • Confidentiality  policy.

Current as of June 2015