Communication by mail and telephone - Conn. Gen. Stat. § 17a-546

Patients hospitalized in facilities that treat psychological disabilities must have the opportunity to communicate via sealed mail and the telephone. The head of the facility may restrict a patient’s ability to communicate if the patient is transmitting threatening or harassing messages, it is medically harmful for the patient to receive mail, or it is medically harmful for the patient to make or receive phone calls. The head of a facility must document these restrictions in the patient’s clinical record, return mail unopened to the sender with an explanation for the restriction, and/or provide a written explanation of the restriction to the persons that regularly communicate by phone with the patient.