M.S.A. §72A.497

Access to Personal Information

Upon written request by an individual, an insurance company must provide any personal information requested to the individual.  The request can be fulfilled by phone, mail or oral communication relaying the information, presenting a copy of the information to be inspected, or by mail.  The insurance company is also obligated to inform the individual of other people that the insurance company has disclosed his or her personal information to over the last two years.  In responding to the request, the insurance company must also include procedures on how to correct, delete or modify the information.  The insurance company may charge a fee for providing the information that cannot be more than its cost.  However, if the individual is requesting the information to appeal an adverse insurance decision, the fee must be waived.