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Medical Records; protocol, A.R.S. § 32-3211

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“Medical records; protocol; unprofessional conduct; corrective action; exemptions”
Arizona requires licensed health care professionals to create a written protocol for securely storing, transferring, and accessing medical records. This protocol must cover notifying patients that their records will change location due to the termination or sale of the professional’s practice, how to dispose of unclaimed medical records, and procedures for honoring patient requests to copy or access their medical records. A health professional’s failure to comply with these requirements amounts to “unprofessional conduct” for disciplinary purposes.
Arizona exempts health care professionals from compliance with these requirements if they are employed by a health care institution that already has a responsibility to maintain medical records.